📦 Shipping

Each Yorü frame is custom-made just for you, crafted with care and attention to detail.
For this reason, production and shipping may take up to 7 business days from the confirmation of your order.

Shipping within Italy is always free, regardless of the delivery location. We use reliable couriers to ensure safe and punctual delivery.

As soon as your order is ready and handed over to the courier, you will receive a notification email with a tracking number, so you can monitor every step of your package’s journey — right up to your doorstep.

🔁 Returns

We’re confident you’ll love your new Yorü glasses, but if for any reason you’re not satisfied, you can return them easily and free of charge.

Simply send a request via email to info@yorueyewear.com, including your order number and the reason for the return. Shortly after, we’ll send you a prepaid return label to print and attach to the package, along with detailed return instructions.

Once we’ve received the item and verified it’s in its original condition, we’ll issue a full refund using the same payment method used for your purchase.

💳 Payments

At Yorü, your security comes first. We ensure that your personal and payment information is always protected.

We accept all major electronic payment methods, including credit and debit cards, as well as trusted digital platforms like PayPal, Apple Pay, and others (depending on availability at checkout).

All transactions are processed through secure, certified payment gateways that use advanced encryption technology to safeguard your data.
This way, you can focus on choosing your perfect pair of glasses — worry-free.